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Ann

There’s everything on TV tonight.

I’m looking for something to watch on TV, but the business model has changed. The home entertainment industry has been disrupted. Corporate strategies have evolved. How do people decide on their (not entirely) nightly visual home entertainment? This consumer wants to understand shopping for content by looking at1 the evolution of the industry: In the beginning (of her experience), there were… Read More »There’s everything on TV tonight.

Where to Plant What?

I can’t decide which vegetables go where in my garden. Years past, I’ve chosen areas for various plants. Tomatoes all together in the best sun, everything in neat rows. But why? While growing things has its roots (🤣) in sciences of botany and agriculture, there are sooo many variables, it’s difficult to be scientific about it. And by being scientific,… Read More »Where to Plant What?

The GUIey Middle of Artificial Intelligence

The basic premise of artificial intelligence, to use enormous amounts of data to find out new things, is easy to grasp. If any one of us had the time and stamina to study a million photos or stories about a thing, I’m sure we’d come up with insights about it too.  Business products emerging from current applications of artificial intelligence… Read More »The GUIey Middle of Artificial Intelligence

Give a Hand, or the Finger, to Techology.

One day, while shuffling between screens in Safari, the last tab popped into its own shell in the corner of my screen. Because this had never happened before, I hastily shut the new window, fearing a viral infestation that would steal my life savings, edit my LinkedIn profile, or browse photos of my cats.  When it happened again, I realized… Read More »Give a Hand, or the Finger, to Techology.

Are you having a meaningful relationship with a brand?

Two things happened to me at about the same time, so they must be related. Right? Ok, both were about customer service. One was kinda theoretical, the other a real-life experience. Theory and real life intersecting? There’s always a fundamental interconnectedness. Here’s what I experienced: #1. I’m reading the book: ‘If you are in a Dogfight, become a Cat!’ by… Read More »Are you having a meaningful relationship with a brand?

A Heritage Moment.

I’ve long loved old houses. When the opportunity presented itself, in a newspaper ad looking for volunteers for my local Heritage advisory committee, I grabbed a laptop and confessed my passion to the municipal officials, hoping for a chance to be involved. And deeply involved I have become.1 So began my education about heritage preservation in Ontario, municipal politics and… Read More »A Heritage Moment.

Modern Potty Humour

What if everything in the future works like the automated public bathrooms of today? The average state-of-the-art bathroom has: All these conveniences should allow for a visit to the restroom that requires not touching anything that another human has placed their germy bits on.2 Problem is, the technology doesn’t work reliably. I’m sure you’ve been there. Toilets that flush while… Read More »Modern Potty Humour

How Smart is Artificial Intelligence?

Cyberspace isn’t much like space at all. It’s crammed full of bytes of information, churning and frothing with intelligence agents who gnash and dissect the data in search of new knowledge, or at least something else to sell us. This is big data and at least one embodiment of artificial intelligence. Recently, I heard an elegant explanation¹ of machine learning,… Read More »How Smart is Artificial Intelligence?