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automated systems

How not to let Automated Systems deliver customer service.

This consumer is frothing mad and it’s the fault of bad AI. Or bad programming, which inevitably has AI on or about its person. I ordered something from another country that I couldn’t source at home. This was on a reputable platform but the delivery turned into an unfortunate sequence of events. My order was received, processed, and arrived in… Read More »How not to let Automated Systems deliver customer service.