Embrace new technology. Change life.
Who wouldn’t want that? Me, sometimes.
AI is the next big thing in disruptive creation. Errr, creative destruction. It’s not so new. Forms of AI have been embedded in commonly used products for decades: auto-correct typing, suggested products you may like, search results. Now, it’s becoming ubiquitous. The projected capacity of AI to make life easier is celebrated in investor conference calls, with services such as arranging for transportation to the airport when the AI knows you’ve bought a plane ticket, or ordering another box of laundry detergent when the one you have is about to run out.
This makes me ask (and you can too), what would I love AI to do for me? Would it be great if AI ordered all my household consumables? Not really. I’m proud of my system for keeping a sufficient supply of life’s necessities (food, drugs, cleaning and pet supplies) on hand. It isn’t a big deal. If it is for you, or you just hate doing it, ok, I’d invest in that AI, if there were enough of a market to justify it.
Great new business models remove the pain of a current task, solve an existing problem. What do I see as really annoying, inefficient situations I would pay handsomely to change?
Here’s a starting1list:
- the awkwardness of software updates – stop making me have to stop and think about something I’ve learned to do intuitively, like find the weather app on my phone screen.
- the uncertainty of hiring competent contractors, plumbers, landscapers, auto mechanics.
- knowing when something I do regularly is going to change and how my life should adapt. When the bus schedule changes, I want to know if I need to get out of bed earlier, not just that the schedule has changed.
- gardening solutions. Random bugs eat my leaves and buds. Critters steal my veg. Anticipating this, as preventative measures are likely the most effective, would be awesome.
- interpreting what my cat says, translating to english. Seriously, why don’t we really know what ‘meow’ means, after domesticating cats thousands of years ago?
I happened on an application for AI that I didn’t know I needed until I needed it in a hurry. It required getting information from a series of government and corporate entities, late on a Friday afternoon, before a long weekend. And I got it. Because it was information that each entity stored electronically. So emails were generated to use the info to answer my questions. In 10 minutes! Huzzah!
There are probably many more services I consume irregularly that AI could speed up. From what I’ve read, the sorts of process AI is expected to be used in first are industrial/business applications. This means that many of the best uses of AI won’t be noticable to us consumers except in declining prices, faster delivery or a better selection of options.
Why my cautious approach to AI? There are many AI applications that I imagine would take the fun out of life. Anything that requires creativity. Or some combination of serendipity and knowledge. Interior decorating. Discovering new restaurants, clothing lines, bands, books to read. The whole point to discovery is that it’s random. If something tells you where to find it, that’s ok if all you wanted was to get the thingy asap. Roofing shingles, a new muffler, parts for your appliances, or shoe laces for your winter boots are like that. For other items, there’s the thrill of the hunt, randomly happening on the perfect wastebasket for the downstairs bathroom, shoes to go with your suit, or a gift for your three year old.
I strive to challenging myself to achieve more, learn more, do more, in physical, intellectual, and economic realms. If AI made it all easier, I’d cease to grow, learn or improve. Proponents of AI might say the technology would allow me to stop wasting my time on parts of life that don’t challenge, so focus is on improving in important areas. AI might even lead me to the next, more enriching challenge.
What do I wish AI would do for me? Take care of the annoying things and leave me the interesting ones. Bearing in mind that what I find annoying, you may find interesting, the key is to make everything more efficient but make the high efficiency version elective. A mundane example of this is that grocery stores sell loaves of bread, but also all the ingredients to make bread from scratch.
That’s real intelligence, delivering what each customer wants.
1I’m writing as an individual consumer. I may be in a demographic of one, which doesn’t make for a good business model, unless the product costs millions of dollars, which I don’t have, so forget that. However, more than likely I am in a demographic of significantly more than one, as most of us are.